Don Lachlan
(678) 637-0693
don.lachlan@unpopularminds.org
Objective
Well versed Unix geek with detailed knowledge of Unix shells, boot process, user management, process control, kernel configuration, package management (PKG, RPM, DPKG) and software development is seeking a system administration position which will provide detailed exposure to web and database administration. Expert at self education, planning and problem solving.
Computing Skills
Unix Operating Systems: Solaris [Sparc/x86], Linux [x86/Alpha], FreeBSD, NetBSD, Tru64, HP-UX
Other Operating Systems: Windows , MacOS
Scripting/Programming: shell [sh/ksh/bash/zsh], sed, awk, PHP, Perl, Python, SQL, C, Java, HTML
Software: Apache, MySQL, Solstice Disksuite, Veritas Volume Manager, Veritas File System, Sendmail, CVS, Concord SystemEdge, OpenSSH, Stunnel, ISC DHCP, IPFW (BSD)
Work History
Unix System Administrator, EarthLink Inc., Atlanta, GA: Dec. 2004 - Present
- Lead engineer on Swing shift (evening/2nd), directed and mentored 5 junior and intermediate administrators.
- Monitored and managed 1500+ heterogeneous production systems in highly visible core business services, implementing all planned changes and resolving all service interruptions.
- Oversaw integration and training of personnel acquired through two departmental reorganizations.
- Served as liaison to development and architecture teams, guiding new service roll-outs and improvements to existing services.
NMS Unix System Engineer, EarthLink Inc., Atlanta, GA: Aug. 2002 - Dec. 2004
- Developed and managed Solaris 7/8 and RedHat 7.3 servers for network and service level monitoring.
- Built and maintained open source applications including Apache, MySQL, Sendmail, CVS.
- Developed system administration tools and applications in sh, Perl, PHP.
- Wrote procedural and technical documentation covering services, architecture, performance.
- Responsible for all work requests and trouble tickets from internal and external customers.
- Trained developers and junior system administrators in Unix application integration and optimization.
Systems and Network Technician, EarthLink Inc., Atlanta, GA: Dec. 2000 - Aug. 2002
- Deployed and managed Windows workstations for 1500 users in call center and corporate headquarters.
- Conducted system hardware repair and warranty.
- Implemented and supported "off-the-shelf" and internally developed software packages.
- Performed troubleshooting for server and network related issues.
- Composed procedural and technical documentation.
- Educated customers on operating system and application usage.
Lead Technical Support Representative, EarthLink Inc., Atlanta, GA: Oct. 1999 - Dec. 2000
- Resolved customer technical issues via incoming calls, email, chat, and escalations.
- Supervised and trained technical support representatives.
- Coordinated testing and documentation of software, services and networks.
Production Electrician, Rector-Roberts Productions: Letters From The Front 1998 Tour
- Organized setup and strike of all electrical equipment at military venues across the U.S.
- Supervised volunteer groups (civilian and military)
- Maintained and repaired electrical equipment.
- Operated audio/video equipment during performances.
System Administrator, Georgia Institute of Technology: Aug. 1997 - May 1999
- Managed Unix, Windows, and Mac workstations and servers for student organizations.
- Developed system administration scripts in sh, ksh.
Facilities Manager/Production Technician, Georgia Institute of Technology: July 1997 - July 1999
- Coordinated with tour and stage managers to meet production requirements.
- Managed setup and strike of performance companies.
- Operated lighting, sound, and/or audio/video equipment during performances.
Production Technician, Various: 1997-2001
- Designed, engineered and managed theatrical and production events (opera, ballet, conventions, television, lectures) in varying venues including the Fox and World Congress Center.
- Held long term contracts for companies including Technical Director for Koality Productions and Production Manager for Stage Door Players.
Education/Certifications
- Veritas Foundation Suite
- Solaris System Performance Management
- ITIL Foundation
- Microsoft MCP Windows 2000 Professional
- Microsoft MCP Windows 2000 Server
- CompTia A+
- CompTia Network+